Privacy Policy
Last updated: 21 July 2026
This Privacy Policy describes how we collect, use, process, and disclose your information when you use ContextRocket. We are committed to protecting your privacy and ensuring transparency about our data practices.
Information We Collect
Personal Information
We collect personal information you provide when you register or use the platform, including your name, email address, organization membership, and billing contact details where applicable.
Usage Information
We automatically collect information about how you interact with our services, including conversation and agent chat transcripts, source and crawl inventory metadata, clip-inbox captures you submit, IP address, browser type, device information, and usage patterns needed to operate the product.
How We Use Your Information
- To provide and maintain the ContextRocket platform, including crawls, retrieval, and organization apps
- To communicate with you about your account, security notices, and service updates
- To improve and optimize our services, including AI assistant quality and product analytics
- To comply with legal obligations and enforce our terms
- To send newsletters and product updates where you have opted in
Information Sharing
We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this policy or as required by law. Conversation and content data may be processed by third-party AI providers (including Google Vertex AI and other model hosts you configure with your own API keys) to generate responses. Analytics and infrastructure vendors may process limited technical data to operate the service. Connected apps and authorized integrations receive only the context you approve for that connection.
Cookies and Tracking
We use cookies and similar tracking technologies to maintain your session, remember language and consent preferences, and understand how the platform is used. You can control non-essential cookies through the consent banner and your browser settings.
Your Rights
Depending on your location, you may have the following rights regarding your personal data:
- Right to access your personal data
- Right to rectify inaccurate data
- Right to erasure (right to be forgotten)
- Right to data portability
- Right to object to processing
- Right to withdraw consent
Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction, including encryption in transit, access controls, and audit logging for sensitive operator actions.
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected and to comply with legal obligations. Account and organization data follow the retention windows described in your account settings and product notices.
Contact Us
If you have any questions about this Privacy Policy or our data practices, contact us:
Email: mark@contextrocket.com
Address:
CONTEXTROCKET, SOCIEDAD LIMITADA
Calle de la Palma 59, 1C
28015 Madrid
Spain